Frequently Asked Questions
Everything you need to know about our artisanal apparel and shipping policies.
What materials are used in Ancient Remedies apparel?
We prioritize sustainability and skin health by using 100% organic cotton, hemp blends, and natural plant-based dyes. Each garment is designed to be as gentle on the earth as it is on your skin.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How should I care for my natural-dyed garments?
To preserve the integrity of the natural dyes, we recommend hand washing in cold water with a pH-neutral detergent and drying in the shade to prevent fading.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Customs duties and taxes are calculated at checkout so there are no hidden fees upon delivery.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.